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Trex IPTV support: two routes, both read by a person

There is no ticket queue and no chatbot in front of this. Support is email and WhatsApp, read seven days a week though not through the night. We do not publish a reply-time figure because we would rather not print one we cannot keep to.

WhatsApp
+1 581 781 1218 - read seven days a week, not overnight
What to include
The TRXA- number from the order, and what the failing screen is attached to

Worth checking first

Most of what lands in this inbox is already written up. The three pages below between them cover the bulk of it, and each one is faster than an exchange of messages.

A TRXA- order number plus the make of the device usually removes one whole exchange from the conversation.
Chat with usWhatsApp, read by a person